Refunds

Online Course Attendance & Refund Policy

Thank you for registering with G45 Instruction. Because our live online classes have limited seating and require instructor preparation, we enforce the following policy regarding attendance and refunds.

1. No-Show Policy

• Definition: A "No-Show" occurs when a registered student does not log into the live scheduled class session within 15 minutes of the start time.

• No Refunds: Fees for purchased classes are non-refundable if a student fails to show up for their scheduled session.

2. Rescheduling Policy

• One-Time Exception: You are permitted exactly one reschedule per purchased class.

• Advance Notice: You must notify the instructor at least 24 hours before the scheduled class start time to qualify.

• 14-Day Deadline: The new rescheduled class must be taken within 14 days of the original class date.

• Late Notice: Requests made less than 24 hours before the session will not be honored, and the class will be forfeited.

• How to Request: Send your rescheduling request to info@g45instruction.com with your original class date and time, along with your name.

3. Technical Issues

• Student Side: We are not responsible for student-side technical issues (e.g., poor internet, broken webcam). No refunds or emergency reschedules are given for missed time due to personal tech failure.

• Instructor Side: If the instructor cancels or experiences a critical outage, a full refund or free reschedule will be issued immediately.